SHIPPING POLICIES

FULLY TRACEABLE

FRESHLY ROASTED COFFEE DELIVERED WORLDWIDE

GLOBAL SHIPPING OPTIONS

We deliver high-quality Specialty Coffee freshly roasted right to your doorstep across the globe. Coffees are packed and dispatched within 48 hours after roasting. Guaranteed.

COVID-19 UPDATE
We trying our best but you may experience slight delays in the delivery of your coffee order. 
There are some countries that can only be reached by FEDEX tracked service at the moment, to ensure quick delivery of your coffee.
These countries are not part of our global ECO shipping at the moment:
USA, India, Indonesia, Thailand, GCC

ORDER DESTINATIONS

DELIVERY OPTIONS

COSTS

ORDER DESTINATIONS & CONDITIONS

THE BARN ships coffee orders worldwide. In some regions we experience import regulations for coffee or other customs regulations. Fragile items, such as scales and glassware, are only shipped within the EU.

Please inform yourself of your local and regional shipping and customs conditions / requirements. All customs duties and taxes are your responsibility, including any documents other than the purchase invoice required by regional agencies and authorities.
Make sure you include complete and correct information required by your local agencies and authorities. In case a package is stuck due to wrong or missing information, we reserve the right to refuse reshipment or reimbursement of the order.

If the order is returned to us due to missing or wrong address information or refusing delivery, we reserve the right to charge you the shipping costs of the package. In case you request reshipment of the product upon return, we reserve the right to charge you the shipping costs for reshipment.

DELIVERY OPTIONS AND LEAD TIMES

All orders are fulfilled by our fast and reliable couriers which offer tracking. Shipments to Germany are delivered by DHL, while our global shipping is carried out by FedEx and Deutsche Post. Below you can find estimate delivery windows for all our services. Please keep in mind that the delivery window starts when the package has been picked up, not when the order is submitted. Orders are only processed and shipped during business hours from Monday to Friday and not during national holidays.

SHIPPING COSTS & RETURNS

We offer a special ECO shipping solution for customers outside the EU. This option includes tracking so you can follow where your coffee is. The ECO shipping is processed by Deutsche Post and handed over to your country or regions local post services upon arrival. Please bear in mind that a few countries do not offer tracking information back to Deutsche Post, meaning you can only track your package on their website and not the link we send you.
Our weight overview and pricing below are packing weights including packaging material.

Returns: The costs of returning an item are on the customer. We only pay the return costs if the item is faulty or not working as advertised.

DHL Shipping Tracked - Deutschland

Fedex/DHL - Greece, Spain

Economy Shipping - Romania, Bulgaria

Fedex/DHL - Croatia

Fedex/DHL - Austria, Belgium, Denmark, Finland, France, Italy, Luxembourg, Netherlands, Poland, Sweden, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Slovenia, Portugal, Ireland, United Kingdom

Fedex/DHL - Switzerland, Iceland, Liechtenstein, Norway, Turkey

Fedex/DHL - China

Fedex/DHL ( Priority Only )  - United States

Fedex/DHL - Canada

Economy Shipping - Russia

Fedex/DHL - North Macedonia

Fedex/DHL - Belarus, Bosnia & Herzegovina, Moldova, Serbia, Ukraine, Montenergo

Fedex/DHL ( Priority Only ) - Australia, New Zealand

Fedex/DHL - Japan, Indonesia, Malaysia, Mexico, Singapore, Thailand, South Korea, Hong Kong SAR

Fedex/DHL - Bahrain, Saudi Arabia, UAE, Jordon, Egypt, Kuwait, Lebanon, Qatar

Fedex/DHL - Brazil, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, South Africa, Cayman Islands, Chile, Argentina

Fedex/DHL - Maldives, Kazakhstan, Uzbekistan, Iraq