COMMUNITY MANAGER (m|w|d)
Our brand and our café locations attract people who love coffee and have a coffee story to tell. THE BARN not only stands for farm contact, but also for the development of farmers and the improvement of coffee quality at origin. The farm story and sharing coffee knowledge is part of our concept and the task of our employees. The café branches are hubs in the neighborhood where all these things happen. Besides, our coffee tastes so good that you can't drink it anywhere else. To strengthen our branches in the function just described, we are looking for a Community Manager. What is that? It's about connecting the neighborhood with our stores. These are local residents, but also companies. We want them to come to our cafés or order our coffee for their offices (B2B) or at home (B2C). Community events are organized for this purpose, from coffee talks with the roaster to cuppings and collab partner events such as coffee/beer launches or chocolate collabs. You will also acquire and manage paid events (Café Kranzler).
It is particularly important to us that our employees receive good coaching so that our customers and the community feel comfortable with us. Employees must be communicative and approach customers openly. Keyword: hospitality / building regulars. The café employees should also learn from you how to build a community and how hospitality is practiced.APPLY HERE
Networking Event planning for the branches Implementation, follow-up Cooperation with marketing Idea generation Hospitality coaching staff
WHAT WE EXPECT FROM YOU
Customer numbers & sales grow in stores, online store and B2B Brand awareness and visibility increase Ratings go up Networking with companies (employees come to drink coffee, loyalty cards, events, office supply with coffee) Increase in paid events Cafe Kranzler
Ability to work in a team and flexibility Professional and management experience Commitment, initiative and reliability communicative and you have a good command of German as well as English quick comprehension and a fast, careful way of working
WHAT YOU CAN EXPECT FROM US
A great platform to grow personally and professionally. Working in Berlin, the coolest city in Europe, a great working environment with an international team. Fantastic customers who celebrate our product around the globe. Enjoying the best coffee in town for free all day long.
Part-time or full-time; also possible as a freelancer Working hours: Depending on the requirements of the activities incl. weekends and evenings Payment: lump sum, payroll: monthly Duration: 1 year. Extension possible Location: Berlin
Please note that you do need an EU passport or working permit for Germany